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Can I change my account domain name?
Yes, the domain name associated with your account can be switched at any time, you just need to...
How can I get my DNS settings changed (MX record, A record, C NAME)?
To get changes made to your DNS settings as far as your MX record, A record, C NAME, you will...
How can I visit my site before propagation?
There are two methods that have varying chances of success. Method One: 1) You can use...
How do I transfer my site to you? (quick steps)
First you would get a new account with us - and then transfer all of your website files. Once...
How long does it take before my domain is working?
If you ordered a new domain name through us, it will take 12-48 hours. If you are transferring...
How long does it take before my domain name is active?
It usually takes about 12-72 hours before it is visible to all users of the Internet. The...
I registered my own domain. What name servers should I use?
Please refer to your welcome letter for the correct name servers. You can also send us...
What are your Primary and Secondary DNS numbers?
Please refer to your welcome letter, it contains the correct DNS nameserver details for your...
What is domain propagation?
Propagation is the period of time, or delay, involved in sending your domain's address...
Will I be able to access my domain name with or without the 'www.'?
Yes, you will be able to access the domain name with or without the 'www.' in front. For example,...
Your company registered my domain name, how will I know when to renew?
We simply register domain names on your behalf. You are responsible for monitoring and renewing...

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