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Can I change my user's passwords in WHM?
Yes. You can change both individual user's passwords and CPanel access passwords by logging in to...
Can I customize the control panel?
You can change the control panel theme. We have many you can choose from, however you can not...
Can I make up my own plans?
You can modify any plan that you resell, as long as its under the pre-capped specs....
How are accounts billled under the Reseller Program?
All accounts are billed MONTHLY. Once you setup an account it will be scheduled for...
How do I setup my accounts once I am a reseller?
You will get your own control panel called Web Host Manager/CPANEL. This panel will allow you to...
I accidentally suspended an account. Can I get it back?
Yes! Once you log into WHM, choose "Suspend/Unsuspend an Account" from the menu tree on...
Is it possible to view the bandwidth usage for all of my domains?
Yes! After you're logged into your WHM Control Panel, click on "View Bandwidth Usage,"...
My user's subdomains are not working. Can I fix them?
Yes. Login to your WHM Control Panel and click the link on the left side of screen which says,...
What happens if I decide to leave the reseller program?
You are free to leave at any time. Your reseller services are on a month to month basis, without...
What if one of my clients break your
Regardless of whether a client is a retail account, or a reseller client, all violations of our...
What is a Reseller?
As a reseller, you can sell our hosting packages under you own brand name. The package cost to...
What is a skeleton directory?
The skeleton directory is a WHM controlled central directory for resellers. By placing your own...
What is to prevent my clients from moving directly to you?
WE DO NOT accept clientele of our resellers as direct, retail customers. Your clients...
What reseller tools do you have?
There is a Reseller Web Manager that allows you to setup and completely manage your hosting...
Who provides technical support?
As a reseller, you will be responsible for providing general support to your customers. We will...
Will my clients find out about me being reseller?
We attempt to hide all mention and tracing of our brand so resellers enjoy maximum...
Will you handle the billing to my customers?
We do not get involved with your billing practices for your clients. For this reason you...

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